This Refund Policy outlines the terms under which payments made to Global Marketplace Corp d/b/a REI Deal Flow may be refunded.
2. Implementation Packages
Implementation packages include system deployment, CRM configuration, automation setup, onboarding support, and related technical services.
An implementation package is considered fulfilled upon delivery of:
Access to the configured system
Snapshot or platform deployment
Onboarding call and support session
Access credentials and setup documentation
Once system access has been delivered and onboarding support has been provided, the implementation service is deemed fulfilled.
Due to the technical nature of the service and immediate resource allocation, refunds are limited once fulfillment has been completed.
Platform Access Plans provide ongoing access to software infrastructure, CRM systems, automation tools, and related features.
Clients may cancel their Platform Access Plan at any time prior to the next billing cycle.
Cancellations prevent future charges.
No prorated refunds are provided for partial billing periods unless required by law.
Access remains active until the end of the current billing cycle.
4. Non-Refundable Items
The following are generally non-refundable:
Completed implementation services
Custom configuration work
Domain purchases
Third-party software fees
Messaging or usage-based charges
Any service clearly marked non-refundable at time of purchase
5. Chargebacks
Clients agree to contact support prior to initiating any chargeback or payment dispute.
Unauthorized chargebacks may result in immediate suspension of access and recovery of associated fees.
REI Deal Flow provides software infrastructure, system deployment, and workflow configuration tools.
We do not guarantee:
Income
Profits
Revenue
Closed deals
Business growth
Specific performance outcomes
Clients are solely responsible for how they use the systems provided.
7. Refund Requests
All refund requests must be submitted in writing to:
Each request will be reviewed in accordance with this policy and any signed service agreement.
8. Policy Updates
Email: 📧 [email protected]
Phone: 📞: (289) 277-7377
Address: McNaughton Ave Oshawa, Ontario, L1H 3B7 Canada
©2026 Global Marketplace Corp d/b/a REI Deal Flow | Terms and Conditions | Privacy Policy | Refund Policy