Refund Policy

Overview

This Refund Policy outlines the terms under which payments made to Global Marketplace Corp d/b/a REI Deal Flow may be refunded. By purchasing any implementation package, platform access plan, or related service, you agree to this Refund Policy.

Implementation Packages

Implementation packages include system deployment, CRM configuration, automation setup, onboarding support, and related technical services. A package is considered fulfilled upon delivery of:

• Access to the configured system
• Snapshot or platform deployment
• Onboarding call and support session
• Access credentials and setup documentation

Once system access has been delivered and onboarding support has been provided, the implementation service is deemed fulfilled. Due to the technical nature of the service and immediate resource allocation, refunds are limited once fulfillment has been completed.

Platform Access Plans

Platform Access Plans provide ongoing access to software infrastructure, CRM systems, automation tools, and related features.

• Clients may cancel their plan at any time prior to the next billing cycle
• Cancellations prevent future charges
• No prorated refunds are provided for partial billing periods unless required by law
• Access remains active until the end of the current billing cycle

Non-Refundable Items

• Completed implementation services
• Custom configuration work
• Domain purchases
• Third-party software fees
• Messaging or usage-based charges
• Any service clearly marked non-refundable at time of purchase

Chargebacks

Clients agree to contact support prior to initiating any chargeback or payment dispute. Unauthorized chargebacks may result in immediate suspension of access and recovery of associated fees.

No Earnings Guarantees

REI Deal Flow provides software infrastructure, system deployment, and workflow configuration tools. We do not guarantee income, profits, revenue, closed transactions, business growth, or any specific performance outcomes. Clients are solely responsible for how they use the systems provided.

Refund Requests

All refund requests must be submitted in writing. Each request will be reviewed in accordance with this policy and any signed service agreement.

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with a revised Last Updated date.